Legal
Privacy policy.
How we collect, use and protect your personal data.
This is a draft written to show the structure. It is not legal advice and must be reviewed by a qualified lawyer before the site goes live, including for India's Digital Personal Data Protection Act, 2023.
Who we are
This website is operated by Fractrr (TBC: legal entity name and registered address). In this policy, “we” and “us” mean Fractrr.
What we collect
We collect only what you choose to give us:
- Waitlist: your email address, the page you signed up from, and (if you used “Notify me”) the product and colour you were interested in.
- Contact form: your name, email address, phone number (optional), the topic you chose and your message.
- Consent: a record that you agreed to this policy, and when.
We do not collect payment details on this website.
Why we use it
- To tell you when the collection launches and about new products, if you joined the waitlist.
- To reply to your message, if you contacted us.
We will not use your data for any other purpose without asking you first.
Your consent
We process your data on the basis of your consent, which you give by ticking the box on our forms. You can withdraw consent at any time by writing to us or using the unsubscribe link in our emails. Withdrawing consent does not affect anything we did before you withdrew it.
Who we share it with
We do not sell your data. We share it only with service providers who help us run the website and send emails, and only as needed for those services. (TBC: list of providers)
Where it is stored and for how long
Your data is stored securely (TBC: hosting location). We keep waitlist details until you unsubscribe or the waitlist ends, and contact messages for as long as needed to answer them (TBC: retention periods).
Your rights
You can ask us to:
- tell you what personal data we hold about you and how we use it;
- correct, complete or update it;
- erase it;
- nominate another person to act for you, as allowed by law.
You can also raise a grievance with us, and if you are not satisfied with our response, with the Data Protection Board of India.
Cookies and analytics
This website does not currently use tracking cookies or analytics. If that changes, we will update this policy and ask for your consent where required.
Children
This website is not intended for children under 18, and we do not knowingly collect their personal data.
Contact and grievance officer
For privacy questions or to exercise your rights, write to hello [at] fractrr.com or use our contact form. Grievance officer: (TBC: name and contact details)
Changes to this policy
We may update this policy. The date below will show when it last changed.
Draft · Last updated: to be confirmed after legal review.