Help
Shipping and returns.
How delivery, returns and exchanges will work when the store opens.
The store is not open yet. These terms will be confirmed before launch. The structure below shows what will be covered.
Where we deliver
We plan to deliver across India at launch. International delivery will follow later. (TBC)
Delivery times
Estimated delivery times by city and region will be listed here. (TBC)
Delivery costs
Delivery charges, and any order value above which delivery is free, will be listed here. (TBC)
Tracking your order
You will receive tracking details by email once your order has left us.
Returns
The number of days you have to return an item, the condition it must be in, and how to start a return will be listed here. (TBC)
Exchanges
How to exchange an item for a different colour or style will be listed here. (TBC)
Refunds
How and when refunds are paid, and to which payment method, will be listed here. (TBC)
Damaged or incorrect items
If something arrives damaged or isn't what you ordered, write to us and we will put it right.
Placeholder. Last updated: to be confirmed at launch.